6 Malaysians Share What They Didn't Expect When Working Remotely During The Movement Control Order

Photo credits: Lau Zhong Yan, Siti Nuraishah Ahmad, Noreen Ariff and Nagaprasenna Indran — These Malaysians found ways to overcome unexpected challenges working from home during MCO.

Many Malaysians who are used to working at the office found themselves having to adapt to a new one — their home.

When the Movement Control Order (MCO) was announced back in March, most Malaysians moved their work from their offices to their homes.

Working remotely is part of Flexible Work Arrangements (FWAs), which Talent Corporation Malaysia (TalentCorp) advocates for through our Work-Life Practices initiative.

We talked to five Malaysians from different industries on the unexpected challenges they faced during COVID-19 when they started working remotely. Here are their experiences, and how they overcame unforeseen obstacles.

#1 Dr. Siti Nuraishah Ahmad, 39, Senior Lecturer & Head of Department

Photo credit: Siti Nuraishah Ahmad — Dr. Aishah learned new apps to assist her with online teaching during MCO.

As universities moved their classes on-line, Dr. Aishah experienced unexpected changes as to how she utilised technology. She had to upgrade her knowledge and learn to use e-learning tools and apps, such as Edpuzzle, a platform to boost classroom engagement and improve student learning through videos, and Hypothes.is, an on-line collaborative annotation tool for comprehension and discussion.

The increasing number of on-line meetings also caused her laptop to overheat. “Sometimes, I would have to excuse myself from the meeting to let the laptop cool down,” she said. At one point, she improvised by putting her laptop in a ‘tent’ position to keep it from overheating. Thankfully, she has since bought a cooling fan to solve her hardware issues.

#2 Nagaprasenna Indran, 31, Operations Executive

Photo credit: Nagaprasenna Indran — Nagaprasenna Indran figured out ways to relive pain caused by sitting for a long time.

Nagaprasenna started feeling twinges and pains on his neck and lower back when he began working from home, a result of sitting in a constant slouched position from morning to night. It wasn’t conducive to work in constant pain, so he started Googling on his condition to better understand how to alleviate the aches.

As part of his recovery plan, Nagaprasenna made an effort to take frequent breaks during work, and would do simple stretches to loosen his tense muscles. “I will apply this new knowledge even when I’m back in the office,” he said.

#3 Jessica Chua, 30, Digital Branded Content Specialist

Photo credit: Jessica Chua — Even with no proper home office, Jessica Chua made use of the space she has at home.

Jessica found it easy to get distracted when working remotely, with Netflix and YouTube within her easy reach. To maintain her focus, she tried the Pomodoro Technique, a time management method where you break down your work into 25-minute intervals with 5-minute breaks in between. This works for her, as she would discipline herself to focus solely on her tasks without switching to another tab within the dedicated work period. By the end of the 25 minutes, she would reward herself with a short video on YouTube or a quick scroll through social media.

Space is another issue, as Jessica shares a two-storey home with her family, and doesn’t have the luxury of owning a home office or study. Jessica created a ‘schedule’ to rotate between limited workspaces: she would use the dining area after breakfast, and her room after lunch. She said,

The minor ‘change’ in environment helped me feel less restricted. It helps me organise my thoughts at work too.

#4 Noreen Ariff, 40, Legal Counsel

Photo credit: Noreen Ariff — Noreen Ariff has had to juggle caregiving for her elderly relatives while working at home during MCO.

The MCO allowed Noreen to take care of her mother, who is diagnosed with cancer. “I got to bond with her over traditional Johor-Malay food that I never knew how to make before. It also gives me great ease that she is living with me,” Noreen told us.

While working from home allowed Noreen to save on commuting time, she didn’t realise that it also meant people would expect her to get more done. On top of her work and usual house chores, Noreen also had to send her mother and elderly aunt to their medical appointments. She managed to work around this schedule by chauffeuring them to the hospital and rushing home before 9am, just in time for her work meetings, before picking them up at noon.

#5 Lau Zhong Yan, 30, Lawyer

Photo credit: Lau Zhong Yan — Lau Zhong Yan learned how to deal with irregular hours while working from home.

Zhong’s first week of remote working was exhausting as he had trouble managing his time without the familiarity of a regular work hour structure. At first he would bury himself in his work from morning until night, participating in endless calls and meetings that require his attention and attendance. He quickly realised that major changes were needed. These days Zhong makes sure to take some time out for lunch and exercise, while making similar fine-tuning to suit his needs.

Working from home means I can skip the morning traffic and lunch hour rush. That’s probably why I find myself a lot more productive.

"Plus, I have more personal time and space to think and focus on my tasks," he said.

#6 Cemkar Singh, 37, Head of People Development and Strategic Collaboration

Cemkar didn’t expect to get restless working from home, but it was easy for him to be more productive as he saves up a lot of commuting time (up to 2.5 hours daily).

However, it’s not all smooth-sailing working from home. “You need to be more disciplined and have a flexible routine. At home, there are just too many distractions especially when you have children,” he said.

Cemkar sometimes works late at night to complete his tasks that could not be done during the day. The key to making remote working successful, according to him, is to make the effort to instil self-control and ensure focus when doing your tasks.

Remote work is the new normal, and it’s time for us to embrace it together.

Whether your company is exploring Flexible Work Arrangements (FWAs) or enhancing them more effectively to support the New Normal, TalentCorp can provide you with end-to-end advisory support. Get in touch with us at flexworklife@talentcorp.com.my.

Tags: FLEXIBLE WORK ARRANGEMENTS, FUTURE OF WORK, MOVEMENT CONTROL ORDER, NEW NORMAL, REMOTE WORKING, WORK FROM HOME, WORK-LIFE PRACTICES